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SupportCandy SLA Addon 2.1.2
-92%
Version: 2.1.2 Added: Jan 06, 2022
Author: Live Preview
$1.99
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SupportCandy SLA Addon
SupportCandy SLA Addon (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.
With SupportCandy SLA Addon, you can set SLA policies in settings with conditions and time. Whenever there is any activity in ticket e.g. create ticket, change status, reply ticket, etc. SLA policies are checked for it and adds first matched policy time to it.
SupportCandy SLA Addon is Awesome
You can add it in your ticket list. By setting it default orderby in ticket list setting, you do not need to order it manually every time to check overdue tickets. This way, you can take actions on ticket as per SLA timings and keep your customers happy.
You can re-order policies so that important policy get priority to execute. Only first matched policy will get executed for the ticket.
Get Now SupportCandy SLA Addon.
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WORKING HOURS (UTC -3) – CUSTOMER SERVICE AND SUPPORT
Monday – Friday : 08:00 – 18:00 hrs.
REQUEST NEW VERSION
Request theme / plugin update you need and we will have it for you. We will notify you to the email entered.
Note: Due to the timezone differences, our support team may take several hours to get in touch with you.
We don’t offer any additional author services like author’s support and license keys and we are not affiliated or in any way related to third-party developers or trademark owners. If you want to know more about GNU / GPL License, click here.
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